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FAQ

If you change your mind and would like to cancel an existing order, then in most cases you can do this by contacting us.

Unfortunately, we are unable to take orders over the telephone however, we are happy to help with any general or technical enquiries you may have before placing your order.

Orders are processed and reviewed throughout the day and up to 12pm. Depending on your chosen delivery date through the checkout process we will dispatch / process accordingly and if there any problems we will be in touch as soon as possible. We have a popular range of Products that can be ordered up until 12pm for next day delivery.

Please look at our Returns & Refunds Section here. It is very important to get a Returns number prior to sending any goods back to our Warehouse, as this may slow down any refund. We also recommend when shipping the goods back to us, ensure that you insure the items for the relevant value, as we cannot be held accountable for any goods which are damaged in transit.

Unfortunately, this is not a service we currently. However, there are many companies offering this service online.

All transactions are secure because all the details that you send to us are encrypted and sent across a secure connection. You can see that the shopping bag and checkout is a secure area of our site because a padlock symbol or key will appear in the bottom of your browser. The encryption technique we use is certified, by one of the world's most respected certification body for internet firms. This means that the information you send us cannot be read by anyone other than the RestRelax team.

RestRelax cover all our items for 12 months, against manufacturing faults.